Oct 20th Price Increases for December 2016
Our significant investment over the past 2 years into our infrastructure as well as the increase in staff numbers to support our customer base has prompted a necessary price increase for some of our plans.Simply put server hardware was replaced with SSD Drives and a better backup system was installed. New features such as the Site Builder, ... Read More »
When we first launched Plesk on our environment we used our own custom spamassasin rules the same way we do it on cPanel servers which seemed to work great. Please however recommend we enable their version so that customers could manage their sensitivity aswell as blacklist and whitelist email addresses via their plugin. But we noticed it lets ... Read More »
Please be aware we've added more rules and DBs to the spam filtering software on all cPanel Servers due to increases amounts of Spam.We've added the following:DCC - https://www.rhyolite.com/dcc/and Increased some URBL Checks as per below: score URIBL_SBL 5.0 score URIBL_AB_SURBL 5.0 score URIBL_OB_SURBL 5.0 score URIBL_PH_SURBL 5.0 score ... Read More »
We have been working long and hard on getting all servers moved over to SSD. This should manage load very well and speed up performance enormously.We've hence decided not to stop there and also just add more memory and have better CPUs into the newer servers.Most of our older servers used E5-1620 and we are moving to E5-2620 which has 12 cores ... Read More »
Apr 11th Changes to Affiliate Programme
We have noted a few issues with affiliate programme and as we will be making some changes to keep it simple and standard. Issues that existed are:1. Not all products provided affiliate payouts. Only small end packages had affiliate payouts linked to it.2. Affiliates got different amounts paid out, some were 5 % while others 20%. This was unfair ... Read More »
Mar 15th Live Chat Changes
We have been testing various different chat systems on our website to see how our staff and the stats work together to give us better quality provided by our agents aswell as to monitor their performance on it.We have tried the following chat systems:Tawk.toLiveChatIncWHMCS Stardevelop Live ChatZopimOlarkThe testing has taken us just over 6 months ... Read More »
Nov 27th We are now VAT registered
As of the today Hostking (Pty) Ltd. crossed the VAT threshold and became VAT registered. All of our prices on the website are inclusive of VAT and the rate will now been shown on all customer invoices going forward.
VAT Registration number is shown on all invoices aswell.
VAT Registration Number: 4440271502
Please note, there will be a price increase per domain for .co.za, .org.za, .net.za and .web.za domains. This applies to the following domain types: End User Pricing: co.za - R79web.za - R79net.za - R79org.za - R79 Reseller Domain Pricing: co.za - R64web.za - R64net.za - R64org.za - R64.com - R149.net - R149.org - R149.biz - R149 Some ... Read More »
The following servers have been successfully upgraded to faster newer hardware. Xeon E5 processors, 8 port Hardware SAS RAID card using RAID10 to improve performance and ensure servers are running better.This decision to improve hardware was taken due to some servers showing a slight increase in cpu usage and diskio. All disks were replaced were ... Read More »
Wordpress botnets have attacked more websites frequently and slowing them down slighlty, we have been looking at fix and have found one such fix using HTTP authentication.When loggin into the admin area of your Wordpress website you will be presented with a random username and password question. Kindly answer it and it will present you to your ... Read More »