Tuesday, September 18, 2018

Dear Clients,

As we grow and evolve as a business we have to change. Now at times we may not change fast enough as everything "just works" however we feel as we will be launching many new services soon we have now implemented a change.

We have firstly due to many complaints incorporated a debit order system with SagePay which we have automated through our system and tested to ensure all works well. You can view the terms regarding debit orders on our current terms of service: https://www.hostking.co.za/terms-of-service

Secondly we have adjusted all new orders to be Pro-rata. This will affect all Web Hosting and VPS services. Domain Registrations, addons and transfers  are excluded.

We hope this makes life better for clients that want a fully automated billing system. In time we may remove Payfast Subscriptions hence we recommend customers move over to the new debit order system as soon as possible.

If you require the debit mandate form please check the downloads section in your client area or request us to send you one or click the link below when logged into the client area to download the mandate:  Debit Mandate Download

Thank you for your understanding.

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